What should I do if my package is delayed or tracking hasn’t updated?
If tracking shows no updates, reach out to the carrier first then contact us at [email protected]. We’ll will follow up with the courier and ensure your order arrives safely.
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Customer Support
Get help with orders, shipping, and returns. Visit the Cronk Nutrients Customer Support Center for fast answers and friendly assistance.
Can I get a discount code for Cronk Nutrients?
Yes, follow Cronk Nutrients on social media or join our email list for exclusive discounts and promotions.
How can I apply for a Cronk Nutrients sponsorship?
Apply for Cronk Nutrients sponsorships by emailing [email protected] with your grow or content details.
My Cronk Nutrients arrived frozen — what should I do?
If your Cronk Nutrients arrive frozen, let them thaw at room temperature, then shake well before use. Avoid direct heat and store at room temp moving forward.
How long does it take for my Cronk Nutrients order to ship?
Cronk Nutrients orders ship in 1–2 business days and arrive in 3–7 days. Tracking info is emailed once your order ships.
My tracking number says “Label Created” but hasn’t updated — what does that mean?
“Label Created” means your order is ready but not yet scanned by the courier. Tracking updates appear within 24–48 hours.
What should I do if my Cronk Nutrients order arrives damaged or leaking?
Report damaged or leaking items within 7 days by emailing [email protected] with photos for a quick replacement.
Can I return or exchange Cronk Nutrients?
Unopened Cronk Nutrients can be returned within 30 days. Email [email protected] to request a return or exchange.
My order is missing an item — what should I do?
Missing an item? Check for multiple shipments or email [email protected] — we’ll resolve it right away.
Do you offer free shipping or discount codes?
Yes! Cronk Nutrients offers free shipping on orders over $99.99 USD in the United States.